Privacy Policy
Last Updated: February 10, 2025
Sunbound respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you access our website, use our services, or communicate with us, including through SMS text messaging.
1. Information We Collect
We may collect and process the following categories of information:
Personal Information:
Name, email address, phone number, physical address, and payment details.
Usage Data:
Information about how you interact with our website and services, including IP address, device type, browser, and pages visited.
Cookies & Tracking Technologies:
We use cookies and similar technologies to enhance functionality, understand usage patterns, and personalize your experience.
SMS and Communication Data:
If you opt in to receive text messages, we collect your phone number and maintain a record of your messaging interactions, including time, content, and delivery status.
2. How We Use Your Information
We use your information to:
• Provide, maintain, and improve our services.
• Process transactions and send confirmations or updates.
• Send you service-related or promotional text messages (with your consent).
• Respond to inquiries and support requests.
• Monitor platform usage and performance.
• Comply with legal requirements and protect our business.
Text Message Communications:
By submitting your phone number and opting in, you agree to receive
automated SMS messages from Sunbound for purposes including appointment scheduling, updates, and promotional content. Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third parties under these conditions:
• Service Providers: For payment processing, SMS delivery, customer support, or analytics.
• Legal Obligations: When required to comply with law enforcement or legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transition.
All partners must comply with our privacy and security standards.
4. Data Security
We use commercially reasonable technical and organizational safeguards to protect your information. However, no system is completely secure. You are responsible for keeping your login credentials confidential.
5. Your Rights and Choices
Depending on your location, you may have the right to:
• Access or correct your personal data.
• Request deletion of your data.
• Withdraw consent or opt out of marketing (including SMS).
• Restrict or object to certain processing activities.
To exercise your rights, contact us at [email protected] or reply HELP to any of our SMS messages.
6. Cookie Policy
We use cookies to:
• Enable core website functions.
• Improve user experience.
• Track marketing and website analytics.
You can modify your cookie preferences via your browser settings. Disabling cookies may impact your experience.
7. Third-Party Links
Our website may link to third-party sites. We are not responsible for their content, policies, or data practices. Please review their privacy policies separately.
8. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you believe we have collected such information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review the policy periodically.
10. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us:
Email: [email protected]
Phone: (626) 669-3132
Address: 75 E 425 N, Vineyard, UT 84059
By using Sunbound’s services and providing your contact information, you agree to this Privacy Policy, including our text message practices.
